Fez Saiss Airport

Fez Saiss Airport
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Plan. Exp. Destin. Flight N ° Status

Access to the airport

Assistance & Facilitation

PASSENGERS INFORMATION  

Baggage Trolleys

The Baggage trolleys are available at the customs controlled “Arrival” zone, at the “Departure” hall and at the car parking.

Carriers are also at your service to help you.

Air Conditioning

To provide optimal comfort for travelers, Fez Saiss Airport’s Terminal is equipped with air conditioning system.

Catering

The Terminal premises have cafeterias, which are open according to the flights schedule.

Prayer rooms

Two prayer rooms are located at 1st floor of the Public Hall and the boarding hall as well.

Laminate your luggage 

To secure your luggage, you can use the protective packaging. The laminator is available at Public Hall.

Display screens

Placed in different areas of the terminal, display screens will provide you with all the flights information.

Sanitary

Common toilets as well as toilets dedicated to persons with specific needs are available in the terminal.

Baggage Litigations

In case of loss or problems with your luggage, the “Baggage Litigation” service will handle the search and contact you for restitution.

You can contact this service on the following numbers:

  • RAM: Tel: +212 5 35 62 47 12 / +212 6 48 64 37 78
  • Swissport: +212 6 20 57 20 79

Persons with specific needs

For an easy access for persons with specific needs, wheelchairs are available. You just need to contact the reservation desk of your airline company.

  • Positions at the car parking are reserved for persons with specific needs;
  • Ramps are installed at the terminal entry gate;
  • Payphones are adapted;
  • Wheelchairs are available;
  • Adapted police control desks for persons with specific needs, both at the “Arrival” and at the “Departure”;
  • Dedicated toilets;
  • Facilities during boarding and check-in for persons with specific needs.

Smoking Area

The smoking area is located at customs controlled "Departure" Hall, next to “Hudson” Kiosk and at the esplanade towards the city.